Empty Chairs Cost Real Money

A single no-show can cost a salon £50–£200 in lost revenue. Multiply that across a week and it adds up fast. Here's how to fight back.

1. Automated Reminders

OnDemand24 sends SMS and push notifications 24 hours and 2 hours before each appointment — cutting no-shows by up to 40%.

2. Require Online Deposits

A small deposit (20-30% of service price) dramatically reduces cancellations. Our platform handles payments securely.

3. Implement a Cancellation Policy

Clearly state your policy on your booking page. OnDemand24 displays it before checkout.

4. Build a Waitlist

When someone cancels, the next person on the waitlist gets an instant notification.

5. Reward Reliable Clients

Offer loyalty points or priority booking to clients with a strong attendance record.